What matters
- Everything documented: designs, changes and handovers that survive staff transfers.
- Security and incident reporting: hardened systems and incidents reported as CERT-In requires.
- Local support: engineers who can be on site.
- Procurement-friendly terms: clear scopes, AMC and fixed-price projects.
How we help
- Infrastructure build and AMC with visit reports and asset registers
- Microsoft infrastructure: Active Directory, file services, Remote Desktop Services, patching
- Security hardening, log collection and incident response support
- Backup and DR with documented recovery runbooks
- Training for in-house IT staff
A typical engagement
- An audit of the current setup and documentation, with a prioritised list.
- A defined-scope project or AMC, with handover documents at each stage.
- Training so in-house staff can run day-to-day tasks.
Questions
Can you work to a tender's scope of work?
Yes; we respond to defined scopes and report against them.
Who owns the documentation?
You do, from the first day.