What matters
- Clinical systems that don't go down: HMIS, lab and imaging systems are used day and night.
- Patient privacy: health data is personal data under India's DPDP Act; access must be limited and logged.
- Fast repair on site: a failed switch in a ward can't wait for the next day.
- Many devices, few IT staff: desktops, printers and Wi-Fi spread across floors and buildings.
How we help
- Monitoring and on-site break-fix for servers, storage and network, with spares planned for critical parts
- Wi-Fi designed for wards, OTs and outpatient areas; separate networks for staff, guests and medical devices
- Backup and DR for HMIS and imaging data, restore-tested on a schedule
- Helpdesk and desktop support for clinical and admin staff
- Access reviews and logging to support data-protection obligations
A typical engagement
- A site survey of the data room, network and Wi-Fi, with a risk list ranked by patient impact.
- Backups fixed and restore-tested first; then network separation for medical devices.
- AMC with on-site response targets for critical areas.
Questions
Can you work in a live hospital?
Yes: changes are planned with the hospital administration, in agreed windows, with rollback.
Do you support medical devices?
We support the network and IT systems they connect to; the devices stay with their makers.