What we do
- Implementation: fabric interconnects, service profiles and policies, firmware bundles
- Remote support: UCS Manager and Intersight alerts watched by our desk
- Break-fix: on-site diagnosis and part replacement, cases coordinated with the maker
- Installed-base B-Series and HyperFlex support, with replacement planning
Product lines we support
| Servers | C-Series rack, X-Series modular; B-Series and HyperFlex (installed base) |
|---|---|
| Storage and data protection | Works with partner storage |
| Networking and other | Fabric Interconnects; Nexus and Catalyst switches |
| Management tools | UCS Manager, Intersight |
For every line: implementation (rack, cable, firmware baseline, configuration, OS or hypervisor install, handover), remote support (alerts, diagnostics, logs, vendor cases, firmware updates) and break-fix (on-site diagnosis and part replacement, in or out of warranty).
"Installed base" means lines the maker no longer sells: we support existing systems and help plan their replacement.
Cisco UCS is a trademark of its owner. ServerWorks is an independent service provider and is not affiliated with or endorsed by its owner.
Questions
Can you move us from UCS Manager to Intersight?
Yes, as a planned project.
Do you support B-Series blades?
Existing systems, yes, where parts are available.