What we do
- Implementation: rack, cable, firmware baseline, iLO configuration, OS or hypervisor install
- Remote support: iLO and OneView alerts watched by our desk, diagnostics and logs before a visit
- Break-fix: on-site diagnosis and part replacement, warranty cases handled for you
- Out-of-warranty and installed-base systems, with replacement planning
Product lines we support
| Servers | ProLiant DL and ML; Synergy; Apollo; BladeSystem (installed base) |
|---|---|
| Storage and data protection | MSA, Nimble, Alletra, Primera; 3PAR (installed base); StoreOnce |
| Networking and other | Aruba switches and Wi-Fi; HP workstations, desktops, laptops, printers |
| Management tools | iLO, OneView, Intelligent Provisioning |
For every line: implementation (rack, cable, firmware baseline, configuration, OS or hypervisor install, handover), remote support (alerts, diagnostics, logs, vendor cases, firmware updates) and break-fix (on-site diagnosis and part replacement, in or out of warranty).
"Installed base" means lines the maker no longer sells: we support existing systems and help plan their replacement.
HPE is a trademark of its owner. ServerWorks is an independent service provider and is not affiliated with or endorsed by its owner.
Questions
Do you handle HPE warranty cases?
Yes: we diagnose, collect the logs and open the case for you.
Can you support servers past end of support?
Where parts are available, yes; we also plan their replacement.